Practice Manager

Job Overview

As the
Practice Manager, you are responsible for the day-to-day operations of assigned
clinical units; manage non-provider staff (medical assistants, medical office
coordinators, and registration and reception staff); ensure appropriate
staffing/coverage levels. You will maintain Tier 1 boards; hold self and staff
accountable for use of problem-solving sheets and regular contributions to
suggestion system as well as other Lean practices. Maintain training levels for
self and staff; ensure new staff members are oriented during their 90-day
orientation period. The Practice Manager will create an effective management
relationship with Chief and Service Line Director to establish joint ownership
of department.  Collaborate with MDs,
peers and staff to develop service delivery improvements.

verbal and written communications skills required for dealing with physicians
and staff. 

Knowledge & Skills:

  • ·        
    Demonstrated success with continuous
    improvement; experience working with Lean principles preferred.
  • ·        
    Strong interpersonal skills required; provide
    leadership in the development of goals, creation of plans, and the execution of
  • ·        
    Demonstrated success with Word and Excel
  • ·        
    Experience in budget management.
  • ·        
    Proven ability to generate quality management
    reports and documents which clearly and concisely communicate information to
    physicians and management.
  • ·        
    Working knowledge of employment practices and
    applicable regulatory requirements of certification agencies such as JC, CLIA,
    OSHA and other agencies that interact with physician offices.
  • ·        
    Ability to solve
    practical problems and deal with a variety of variables in situations where
    only limited standardization may exist. 
  • ·        
    Ability to
    interpret a variety of instructions furnished in written, oral, diagram, or
    schedule form. 
  • ·        
    Must be able to
    reasonably make appropriate judgment in communications and actions with
    patients, physicians, other associates, outside agencies, and vendors.


Bachelor’s Degree; Business Administration or Healthcare Administration

Experience 3-5 years of hands on experience in management
of physician practice staff and operations. Multi-site or multi-practice
management experience preferred

Job Detail
  • Job IDNEHCR-105185
  • StreetN/A
  • StateMA
  • Postal Code02301
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